Trading Terms

Product Description:

Please note colours/shades of products do vary from monitor to monitor, if in doubt please contact us before purchase.

Pricing:  All product prices are in £ Sterling and include UK VAT

Ordering From Beauty Chamber:

Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on "checkout" You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order. If it is on site, it is in stock ready for dispatch. (errors excepted)

Beauty Chamber reserve the right to cancel and refund any order at any time. Frequently repeated orders of products will be cancelled. This also includes multiple accounts registration to the same delivery address, multiple orders billed to the same credit card or paypal account. By purchasing from Beauty Chamber you agree the purchased products are for personal use or professional use on clients only. We do not supply Wholesale or for reselling on unauthorised 3rd party platforms.  This policy ensures all our customers have an equal opportunity to purchase very popular products when they become available.

Payment:

We accept payment by SagePay Credit & Debit Cards & Paypal, safe online payments that allow you to pay with your credit or debit card. We also accept payment by BACS.

OVERSEAS CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS OR LOCAL TAX CHARGE

Delivery schedule:

We ship daily Monday to Friday Excluding Public & Bank Holidays

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day, please allow 3-5 working days for delivery within the UK, 5-7 working days for Europe and 7-10 working days Rest of World.

CUSTOMS CONTROL MAY DELAY YOUR ORDER

We do not ship to PO Boxes as a signature will be required.

We do not Ship to Third Party Cargo Forwarding Companies

Orders are dispatched to the delivery address provided by the purchaser, we do not accept responsibility for incorrect or incomplete delivery addresses provided.


UK

Flat Rate £3.45 per total order Under £50.00

FREE Delivery for UK orders Over £50.00

Royal Mail Guaranteed Next Working Day Delivery £8.50 Orders Placed Friday PM, Saturday, Sunday, Monday AM will be delivered the following Tuesday. Max 4 bottles of nail varnish. Order BEFORE 12.00 Noon.

Excludes Saturday Delivery

Excludes Bank & Public Holidays whereupon the parcel will be delivered the next available working day.

EUROPE

Flat Rate £9.95 Fast Royal Mail International Signed For, Tracked & Insured

REST OF THE WORLD

Flat Rate £14.95 Fast Royal Mail International Signed For, Tracked & Insured


Packaging:

At Beauty Chamber, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to ensure that happens. Your products will always be packaged nicely and with care. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge, stock levels permitting. Alternatively you will receive a refund. Your return Royal Mail Standard postal costs will also be reimbursed, Proof Of Posting is free from Royal Mail.

Deliveries to UK mainland (inc. Northern Ireland):

For UK mainland deliveries, postage and packaging will be charged at cost. The delivery costs are set out on the delivery charge page. Items mailed within the UK will normally be sent Royal Mail First Class or Second Class, First Class or Second Class Recorded Delivery, Special Delivery or Courier Service. Heavier items may be sent Parcel Force 48 hour. If you require enhanced insurance, Special Delivery or an expedited service please email Beauty Chamber for a quote BEFORE placing your order. Beauty Chamber reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. For large/multiple orders your individual items may be shipped separately.

Deliveries to overseas & non-mainland UK:

For overseas and non-mainland UK deliveries, postage and packaging will be charged at cost. The delivery charge costs are set out on the delivery page. Items mailed outside the UK will normally be sent Royal Mail Airmail International Signed For. If a customer requires enhanced insurance or an expedited service please email Beauty Chamber for a quote BEFORE placing your order. Beauty Chamber reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. For large/multiple orders your items may be shipped separately.

Returns:

Notice of cancellation, in writing, via sales @ beautychamber.co.uk  must be made to us within 14 days starting the day after delivery. The right to cancel can be exercised in writing  or another durable medium via sales @ beautychamber.co.uk  Copies should be kept of such notification showing time and date.  Please retain Proof Of Posting as we are not responsible for returned parcels which do not reach us. Proof  Of Posting is available free from Royal Mail.

My order has arrived damaged or there is a discrepancy with my order?

Notification, in writing, including your order number, to sales @ beautychamber.co.uk, must be made within 48 hours of receipt/delivery with full details, whereby return instructions will be emailed to you.  All damaged products must be kept for return. Damaged packaging should be kept for inspection.

We are not responsible for Damage which may have occured after this time.  We are not responsible for Third Party Damage which may have occured after this time.

In the unlikely event the item has been misdescribed or wrong item has been sent, please return the delivery note with the item and state the reason for the return. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary Royal Mail/Postal Service claim forms on your behalf and liaise with the correct Postal Service. In the event of loss/damage by the postal service we will require a 'LOST IN POST FORM' to be completed and signed by yourself and the original returned to us, upon receipt, we will happily endeavour, along with Royal Mail Guidelines, to quickly resolve the matter to your satisfaction. Defective products are replaced on a like for like basis only. We do not refund original or return delivery postage charges unless the item is damaged or the incorrect item is dispatched whereby Standard Royal Mail Delivery costs will be refunded upon receipt. Proof Of Posting is Free from Royal Mail.


We would always recommend a patch test be carried out before using any new product.

We would always recommend pregnant ladies to consult their GP before using essential oil based products.

No products on this site are for medicinal purposes.

All any Trademarks appearing on this site belong solely to their respective owners.

We abide by Distance Selling Rules.

Your Statutory Rights Are Not Affected.


Privacy Policy:

DATA PROTECTION ACT 1998 Registration Number Z1244656

Beauty Chamber is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Beauty Chamber may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.01.2008.

Personal data is used for the purposes of processing the order.

Data is collected using a web analysis tool which helps us to tailor the site to our customers needs. Google Analytics.

What we collect:

We may collect the following information:

1 name

2 contact information including email address

3 demographic information such as post code, preferences and interests

4 other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1 Internal record keeping.

2 We may use the information to improve our products and services.

3 We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

4 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

5 We may use the information to customise the website according to your interests.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We store the contract's content and will send you the details of your order as well as our general terms via email. You can find the terms here at all times. The details about your recent orders can be found in your customer login.

How we use Cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Data is collected using a web analysis tool which helps us to tailor the site to our customers needs. Google Analytics. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

1 whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

2 if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Beauty Chamber,

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Terms & Conditions of Website Usage:

Welcome to our website

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Beauty Chamber's relationship with you in relation to this website.

The term "Beauty Chamber" or "us" or "we" refers to the owner of the website whose registered office is Hollins Bank Lane, Steeton, West Yorkshire BD20 6LY. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information, They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Beauty Chamber's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by "Beauty Chamber" and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsover arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Beauty Chamber. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Beauty Chamber takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Assuring you of our best intentions at all times.


Copyright Notice:

This website and its content is copyright of Beauty Chamberİ 2008-2016. All rights reserved.